Character cold cups

Order Changes

If you need to make a change to your order, please contact us as soon as possible after placing it.

This may include:

We will do our best to accommodate changes before production begins, but changes cannot be guaranteed once your order is being prepared.

Most items at Lola’s Gift Shop are hand printed and personalised to order.

Because these products are made specifically for you, orders cannot be cancelled once production has started.

Please ensure all personalisation details and spelling are correct before placing your order.

Orders for non-personalised items may be cancelled within 12 hours of purchase, provided the order has not already been processed or dispatched.

Once an order has entered the production process or has been dispatched, it can no longer be cancelled or changed.

If you need to request a change or cancellation, please contact us as soon as possible:

Email: Lolaslgs78@gmail.com