Terms of service
This website is operated by Lola’s Gift Shop. Throughout the site, the terms “we”, “us”, and “our” refer to Lola’s Gift Shop.
By visiting our website and/or purchasing something from us, you agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site, including browsers, customers, and merchants.
If you do not agree to these terms, you may not access the website or use any services.
Online Store Terms
By agreeing to these Terms of Service, you confirm that:
- You are at least the age of majority in your country or have permission from a parent or guardian to use this site.
- You will not use our products for any illegal or unauthorised purpose.
- You will not transmit any viruses or malicious code.
A breach of these terms may result in immediate termination of your services.
Product Information
We make every effort to display our products and colours as accurately as possible. However, colours may appear slightly different depending on your screen or device.
Many of our products are hand printed or personalised, meaning small variations may occur. These variations are part of the handmade process and are not considered faults.
Personalised Products
When ordering personalised products, it is the customer’s responsibility to ensure all personalisation details are correct before placing the order.
Please double check:
- Spelling
- Names
- Dates
- Colours
- Sizes
- Personalisation details
We cannot accept responsibility for errors submitted at the time of ordering.
Because personalised items are made specifically for you, they cannot be cancelled, returned, or exchanged once production has started, unless they arrive damaged or faulty.
Pricing & Payment
All prices are listed in GBP (£) unless stated otherwise.
We reserve the right to change prices at any time without notice.
Payment must be received before orders are processed and dispatched.
Order Acceptance
We reserve the right to refuse or cancel any order if necessary. This may occur if:
- Product availability changes
- Payment cannot be processed
- Fraud or suspicious activity is suspected
- Incorrect pricing or product information appears
If an order is cancelled, we will notify you and issue a refund if payment has already been taken.
Shipping & Delivery
Delivery times are estimates and may vary depending on location and shipping provider.
We are not responsible for delays caused by:
- Postal services
- Customs processing
- Incorrect address details provided by the customer
Customers are responsible for ensuring their delivery address is correct when placing an order.
Limitation of Liability
Lola’s Gift Shop shall not be liable for any damages, losses, or claims resulting from the use of our website or products, except where required by law.
Changes to Terms of Service
We reserve the right to update or change these Terms of Service at any time. Changes will take effect immediately once posted on the website.
Contact Information
For questions about these Terms of Service, please contact us at:
Email: Lolaslgs78@gmail.com